Effective Date: 11th April, 2025
Welcome to Crivv.in (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using crivv.in, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Use
- The content on this site is for informational and personal shopping use only.
- You agree not to use our products or services for any illegal or unauthorized purpose.
- You may not reproduce, duplicate, copy, sell, or resell any part of the website or its content without express written permission from us.
2. Product Information
- All products listed on our site are subject to availability and may be modified or discontinued at any time without notice.
- Product images are for illustrative purposes. Actual products may vary slightly in color, size, or finish.
3. Orders & Payments
- When you place an order, you agree that all information provided is accurate, complete, and current.
- We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information, suspected fraud, or payment issues.
- Payment must be completed before your order is processed and shipped.
4. Custom & Personalized Orders
- Custom or personalized items cannot be returned or refunded unless there is a mistake on our part or the product is damaged during shipping.
- It is your responsibility to review all personalization details before submitting your order.
5. Shipping & Delivery
- We ship across India using reliable delivery partners.
- Delivery times may vary based on location and product type.
- Delays due to weather, holidays, or courier issues are out of our control.
6. Returns & Refunds
- Returns are not accepted for change of mind, preferences, or customized products.
- Refunds or replacements are only processed for items that are damaged or mismatched, provided a valid unboxing video is shared within 24 hours of delivery.
(See our full Refund & Return Policy for details.)
7. Intellectual Property
- All designs, content, logos, and artworks on Crivv.in are the property of Crivv.in or their respective owners.
- Fan art is used for creative expression only and is not official merchandise unless stated otherwise.
8. User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- Crivv.in is not liable for any unauthorized use of your account.
9. Limitation of Liability
- We do our best to provide quality products, but Crivv.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
10. Governing Law
- These Terms shall be governed by and interpreted in accordance with the laws of India.
11. Changes to Terms
- Crivv.in reserves the right to update these Terms at any time without prior notice. You are responsible for reviewing them periodically.
12. Contact Us
If you have any questions or concerns regarding these Terms, you can reach out to us at: